Mcoooauto FAQ

FAQ

Q1: How long does shipping take?
A: Standard processing time is 7–10 business days before shipment. Delivery time depends on your location and shipping carrier.

Q2: Can I choose a specific shipping carrier?
A: No, we do not support selecting specific logistics carriers. Orders will be shipped via the most suitable available method.

Q3: Do your products come with a warranty?
A: Yes, all products include a 1-year limited warranty.

Q4: What if the product has quality issues?
A: If there is any quality problem, we offer free replacement within the warranty period. Please contact us directly for support.

Q5: How can I track my order?
A: You can track your order anytime via the “Track Your Order” page.

Q6: Do you provide installation support?
A: Yes, basic installation guidance can be provided. For complex installation, we recommend professional assistance.